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HOW IT WORKS
Download the Hubesch App
Available on the Apple Store and Google Play Store
Add Funds
Use your credit or debit card to add funds to your app account
Wash & Dry
Check real-time machine availability and enjoy laundry made easy
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What size machines are available?Depending on your building, you may have machines ranging from 20LB to 45LB – suitable from small loads all the way to large loads of blankets, and sheets.
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How will the laundry charges appear on my credit card bill?Your credit/debit card statement will show a charge from Lavar Laundry.
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How do I use the machines?Watch our video below for how to get started. To use the machines, you must download the Huebsch app and register as a user before adding in your location code and adding funds to your account. In addition see the below visual for how to use the detergent/softener dispenser.
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What is the minimum amount of funds you can add?A $20-minimum deposit is required to utilize the app and washer/dryers.
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I have a question or concern. How do I get in contact with Lavar Secar?Use the form below or email us at support@lavarsecar.com.
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How do I find my location code?In your laundry room there is signage to indicate your location code. You can also reference below: 1160 Fifth Ave 1160 5th Avenue, New York FAD001 Park Towers South 315 W 57th Street, New York PTS001 The River Cliff 628 West 151st Street WES001 Maple Gardens 10/14 Marshall Street, Irvington, NJ IRV001 Drake House 197, 207, 217 Drake Ave, New Rochelle DOC197 The Capri 1700 Grand Concourse, Bronx GCC001 River Hill Gardens 1981, 1991, Sedgwick Ave, Bronx MHC001 The Ross 153 East 165th St, Bronx REV165 Wavecrest Gardens 20-10 Seagirt Blvd, Far Rockaway ROC002 Fordham Terrace 2400 Webb Ave, Bronx WAC001 Sheridan Plaza 930 Sheridan Ave SOC001 Cedar Arms 2175 Cedar Ave, Bronx CTC001 Harbor House 20 Davenport Ave, New Rochelle HOC001 The Churchill 345 Main Street, White Plains WPC001 Oceanview Associates OVA001
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If I have a promo code, how do I use it?Step One: In the Huebsch app, navigate to the gift icon in the upper right-hand corner of the screen. You will be able to enter your promo code from there. Step Two: Once you are ready to do laundry and are about to pay for your machine, switch the button on that says "Huebsch Rewards Credit" as indicated in the screenshot below.
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What happens if I dispute the charge or my bank/credit card company does not honor the payment?If you dispute or your bank does not honor the payment, your account will be put “On Hold” until the dispute investigation is completed. If Lavar Secar wins the dispute, you will incur an additional $25 charge that must be paid in order to remove “On Hold” from your account.
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I'm getting an error when trying to add funds. What can I do to fix this?If you are experiencing the error "Unsupported Payment Gateway", here's what you should do: Remove your laundry room from the "Locations" page by swiping left. Tap "Add Location" on the top right of the Locations page and use the Location PIN associated with your building to re-add your laundry room. If you do not remember your Location PIN, look for the signage in your laundry room with the Location PIN.
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How can I get a refund?We always want our customers to have a positive wash and dry experience at all our locations. If there is a machine issue, we will always work with our customers to resolve any concerns regarding transactions made on our machines. That being said, we are unable to process refunds on deposits made on the account– so once money is loaded onto your account, be sure to use it up!
© 2022 Lavar Secar
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